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                        30 - Day Money-Back Guarantee

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Please send your returns to: 

Lumax Design

6-6150 highway 7 suite 413

Woodbridge Ontario l4h0r6


Unaltered jewellery products are returnable for a full refund of the purchase price in the form of your original payment method, if received within 30 days from the invoice date. 

 You will receive a credit in the same form as your original payment: credit card, check, PayPal refund or a credit to your Lumax Design  account

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We will process your return within 7 days of receipt and you will not pay a restocking fee.

If you have any questions, please contact us at: